My professional journey and work experience.
Implementing ChatGPT and Generative AI solutions for businesses. Genial (Generative AI Lab) delivers end-to-end solutions, from identifying priority use cases to large-scale deployment through generative AI architecture and expert consultation in prompting and LLM technologies.
OpenValue is a consulting firm specialized in big data and data science. I was responsible for creating and developing a business portfolio through client prospecting, conducting client meetings, maintaining ongoing client relationships, and participating in networking events.
Provided IT customer support services. I completed one month of intensive training on HP products and customer relationship management. My role involved using bug tracking tools for first-level incident diagnosis, case management, and escalation when necessary. I handled calls from both English and French-speaking customers.
Global Training Centre is an English language school in London. I was responsible for the overall development of school activities, establishing partnerships with placement agencies, and collaborating with a Graphic Designer to create events that enhanced the school's reputation. Additionally, I managed student recruitment initiatives for the institution.
Contributed to the development of memboGo, a software solution for association management including members, events, elections, donations, and trade shows. I created online help documentation and software configuration wizards. My responsibilities included building a database of 1000 associations and developing prospecting and sales materials. This role strengthened my customer relationship, IT, and commercial skills.
CCF Technologies specializes in cold chain control equipment sales. During my internship, I focused on business development in the food industry sector, particularly in the Rungis market area. My responsibilities included client prospecting, conducting customer meetings, and representing the company as an exhibitor at two trade shows.